Kenyan in distress in Brazil? Arrest, hospitalisation, lost passport, crisis - the Ministry answers 24/7.Emergency abroad? 24/7
Frequently asked questions

Frequently asked questions

Quick answers to what visitors ask most.

How do I track an application I have submitted?
Use the reference from your confirmation on the tracking page. You do not need an account.
How do I book an appointment at this mission?
Start on the booking page, choose your service, then pick a date and time. You will get a reference by email.
How long will my service take?
Processing times vary by service. Each service page shows its service standard so you know what to expect.
I have lost my passport, what should I do?
If you need to travel soon, apply for an Emergency Travel Document. If you are in danger or distress, call the 24/7 consular line first.
How do I get a document attested or legalised?
Begin on the attestation and legalisation page. Some steps can be completed online before you visit this mission.
Where can I check travel advice?
See current travel advisories for guidance relevant to this mission.

Can't find your answer? Contact the mission, or browse all services.