Kenyan in distress in South Africa? Arrest, hospitalisation, lost passport, crisis - the Ministry answers 24/7.Emergency abroad? 24/7
High Commission

Welcome to the Kenya High Commission, Pretoria

Consular protection, documents and diaspora support for Kenyans in South Africa. This mission is also accredited to Lesotho and Eswatini.

Also at this mission

Services available specifically at the Kenya High Commission in Pretoria.

Driving licence letter

Duplicate marriage certificate

Letter of no impediment to marriage

In an emergency

If a Kenyan national is in trouble in South Africa

Arrest, detention, hospitalisation, a death, a lost passport or a crisis. A duty officer answers at any hour, including public holidays.

Get help and enquiries →
24/7 duty officer+27617726675Call now →
What happens when you call the duty officer
  1. 01Call the duty officer

    Give your full name, your passport number if you have it, your location and what has happened.

  2. 02Tell us who else to inform

    Family, a lawyer or your employer. With your consent we keep them updated.

  3. 03We attend and follow up

    We visit where permitted, liaise with the local authorities, and stay with your case until it is resolved.

  4. 04What we cannot do

    We cannot pay fines or legal fees, secure your release, or interfere in another country's courts.

Mission leadershipAbout this mission →
H.E. Amb. Jane Ndurumo
H.E. Amb. Jane NdurumoHigh Commissioner
A message from the High Commissioner
Welcome to the Kenya High Commission’s website, serving the Republic of South Africa, Lesotho, and Eswatini.
Portrait of Amb. Sunya Orre
Amb. Sunya OrreDeputy Head of Mission
H.E. Amb. Jane NdurumoHigh Commissioner

Welcome to the Kenya High Commission’s website, serving the Republic of South Africa, Lesotho, and Eswatini.

Kenya and South Africa, along with the countries we are accredited to, maintain strong bilateral ties based on shared values, respect, Pan-African solidarity, and a common commitment to regional integration, peace, and sustainable development. Over time, our nations have expanded collaboration across sectors such as trade, investment, education, tourism, innovation, agriculture, culture, and people-to-people exchanges. The High Commission is dedicated to strengthening these ties and fostering partnerships that benefit our nations and peoples. This website aims to provide accessible, timely, and reliable information to Kenyan citizens, members of the diplomatic community, business leaders, investors, students, and tourists who wish to visit and explore our beautiful country. It serves as a useful resource for consular services, trade and investment opportunities, travel information, and updates on the High Commission’s activities and engagements.

To Kenyans residing, working, and studying in South Africa and our accredited regions, I wish to reaffirm the High Commission’s commitment to serving you with professionalism, efficiency, and dignity. The Kenyan diaspora is a vital part of our national development and serves as an important link between Kenya and the countries where they live. We urge all Kenyans to stay connected with the High Commission and to continue representing our nation positively.

Kenya today stands as one of the most vibrant economies in Africa and serves as a strategic gateway to East and Central Africa. We welcome investors, entrepreneurs, and partners to explore the numerous opportunities available in Kenya across sectors such as infrastructure, manufacturing, renewable energy, ICT, agriculture, tourism, and the creative economy. Guided by our national development priorities and our dedication to economic transformation, Kenya remains receptive to business and partnerships.

As you navigate this website, I invite you to connect with us, discover more about Kenya, and explore the avenues for collaboration that can enhance bilateral relations and foster mutual prosperity.

Asante sana and we look forward to serving you.

H.E. Jane Ndurumo

The chancery in Pretoria

Location
302 Brooks Street, Menlo Park P.O. Box 35954- Menlo Park 0102 PRETORIA, SOUTH AFRICA
Opening hours
Mon–Fri 09:00–16:00; Sat–Sun Closed
Section is open Monday to Thursday, 9.00am to 12.30PM and 2.00PM to 3.00pm. Friday, 9.00am to 12.30PM
24/7 emergency line

Pretoria, South Africa

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Approximate location of Pretoria. Confirm the exact address with the mission before visiting.
Service tracking

Track an application

Check the status of an appointment, application or registration at the Kenya High Commission in Pretoria.

Your reference was shown when you applied, for example BK-2026-9F31D2.